Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from dermacircle.com (the “Site”).

The “DermaCircle IKE” with company registration number 141462501000, also known as Dermacircle.com, respects your personal data and applies the Greek Law, which is formed in accordance with the General Regulation for the Protection of Personal Data 2016/679 / EU, and in The current national and European legal and regulatory framework for the protection of personal data is being developed. Below we explain the information we collect and retain, how this information is used, as well as the persons to whom we disclose it.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

If you wish to be part of our newsletter and receive occasionally emails from us, you may give us the consent to contact you by giving your personal information (name, surname and email address) through the dedicated space in our website and subscribe to our service. In that case, we will use the information that you have provided us for informational and promotional reasons.

You have the right to revoke this permission at any time by clicking on the “Unsubscribe” link on the bottom of each email you receive from us.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing you personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

We use WordPress to power our online store. You can read more about how WordPress uses your Personal Information here: https://wordpress.org/about/privacy

We use the WooCommerce plugin to support the commercial activities on our website – read the WooCommerce privacy policy here https://woocommerce.com/privacypolicy

On some occasions, we may use Hustle plugin by WPMUDEV. This plugin informs the visitors of our website about discounts, special sales, and other online events and may also ask the visitor to sign up for newsletters. The plugin does not store private details, such as email and name, outside of our website and you can ask anytime to opt-out if you have subscribed. Find more about the WPMUDEV here: https://premium.wpmudev.org/terms-of-service/

We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We use the Piraeus Bank WooCommerce Payment Gateway to provide a secure checkout method for visitors to pay for their purchased products. This plugin collects the credit card details of the buyer in the secure online environment of Piraeus Bank. Our website cannot ‘see’ the card details and only use this plugin as a redirection. Please get informed about it here: https://www.piraeusbank.gr/en/idiwtes/politiki-aporitou

We integrated PayPal checkout with our website to provide a secure method for visitors to pay for their purchased products directly on PayPal’s online environment. This is an alternative way to pay for products, it is preferred and used worldwide by millions of individuals. Our website does not collect personal details and credit card numbers and uses PayPal redirection. For more details about PayPal’s privacy policy read here: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

We use Skroutz Analytics. Our company, in order to be able to continuously evaluate and improve the quality of the services it provides to the consumer, uses the Skroutz Analytics service, which works with cookies. Through this service, if you have previously given your consent through Skroutz.gr, usage statistics are safely communicated by us to Skroutz. The data received from our company through this service are covered by the privacy policy as well as the cookies policy of Skroutz.gr, at the end of which you can revoke any consent.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 16.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected] or by mail using the details provided below:

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